Terms and Condition

JBC Express Freight LLC

Terms and Condition

The following terms and conditions govern your use of www.jbcexpress.com, including the JBC "pick a shipment", customer feedback, web tracking, quotation request etc. Your viewing or use of this site will constitute your agreement, on behalf of yourself and the entity you represent (hereinafter collectively "you" or "your"), to all of the terms and conditions provided below.
JBC may make future changes or modifications to such terms and conditions at any time without notice, and your subsequent viewing or use of jbcexpress.com will constitute your agreement to the changes and modifications. There may be additional terms and conditions provided throughout jbcexpress.com governing your use of particular functions, features, information and applications available through jbcexpress.com.

Section 1. Definitions.

Content: information, graphics, products, features, functionality, services, and links on jbcexpress.com.
 JBC: JBC Express Freight L.L.C Corporate Services, Incorporated, its parent and its parent's subsidiary companies

You: Yourself and the entity that you represent

Back to top

Section 2. Use of jbcexpress.com.

Jbcexpress.com is provided solely for the use of current and potential JBC customers to interact with JBC and may not be used by any other person or entity, or for any other purpose. Specifically, all shipping, tracking, rating, identifying and preparing international documents, and other information and services may only be used by current and potential JBC customers for their own shipments. Use of jbcexpress.com to provide information to or prepare shipments by or for the benefit of third party shippers is expressly prohibited.

The use of non-authorized scripting technologies to obtain information from jbcexpress.com or submit information through jbcexpress.com is strictly prohibited.

JBC does not accept ideas, concepts, or techniques for new services or products through jbcexpress.com. If such information is received, it will not be considered confidential and JBC will be deemed free to use, communicate and exploit such information in any manner it chooses.

Back to top

Section 3.  jbcexpress.com Login Registration.

You may choose to register on jbcexpress.com to access interactive features on jbcexpress.com. jbcexpress.com Login provides you with access to  The availability of these services varies by country. In the future, JBC may add other features that may be accessed through jbcexpress.com Login. In such event, previously registered users will not be required to re-register.

By registering on jbcexpress.com, You agree to provide accurate and current information about Yourself as prompted by the jbcexpress.com Login Registration pages and maintain and promptly update Your online profile information to keep it accurate and current.


When you register using Jbcexpress.com Login Registration, you will select a user ID and password. You are responsible for maintaining the confidentiality of the password and user ID, and you are responsible for all activities that occur under your password and user ID. You agree to (a) immediately notify JBC of any unauthorized use of your user ID and password, and (b) ensure that you exit from Your Jbcexpress.com session at the end of each visit.

Back to top

Section 4. Changes to Jbcexpress.com.

Jbcexpress.com and its Content, may be changed, deleted or updated at any time without notice.

Back to top

Section 5. Termination of Use.

JBC may discontinue, suspend or modify Jbcexpress.com at any time without notice, and JBC may block, terminate or suspend your and any user's access to Jbcexpress.com at any time for any reason in its sole discretion, even if access continues to be allowed to others.

Back to top

Section 6. Ownership.

Jbcexpress.com and its content are protected by United Arab Emirates and international copyright, trademark and other laws, all rights reserved. Specifically, JBC does not convey to anyone, through allowing access to Jbcexpress.com, any ownership rights in Jbcexpress.com or in any Content appearing on or made available through Jbcexpress.com. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of Jbcexpress.com or it’s Content.

Back to top

Section 7. Disclaimer of Warranty.

Jbcexpress.com and its content are provided "as is". JBC and its licensors disclaim any and all warranties, express or implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, regarding any such content and your ability or inability to use jbcexpress.com and its content.
Back to top

Section 8. Limitation of Liability.

Use of jbcexpress.com and its content is at your sole risk. JBC will in no event be liable to you or any person or entity claiming through you for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in or the use of or inability to use jbcexpress.com and its content including without limitation, damages for lost profits, business, data, or damage to any computer systems, even if you have advised JBC of the possibility of such damages.

Back to top

Section 9. Indemnity.

You agree to defend, indemnify and hold harmless JBC, its parent and affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims arising out of your breach of any of these terms and conditions, and any of your activities conducted in connection with this site.

Back to top

Section 10. JBC Service Guide.

The terms and conditions for using JBC delivery and related services are contained in the most current version of the JBC Service Guide, which is available by request. The most current version of the JBC Service Guide will control in the event of any conflict between any JBC delivery or related service information on Jbcexpress.com and the delivery or related service information contained in the most current version of the JBC Service Guide.

Back to top

Section 11. Links to other web sites.

There are links on the Jbcexpress.com site that allow you to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by JBC. JBC makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites.

JBC has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.

Back to top

Section 12. Privacy Policy.

The JBC Privacy Policy governs the use of information acquired from you through Jbcexpress.com.

Back to top

Section 13. Export.

You assume all responsibility for compliance with all laws and regulations of the UAE and any other country from which You may access Jbcexpress.com regarding access, use, export, re-export and import of any Content appearing on or available through Jbcexpress.com.

You acknowledge and agree that you will not export or import any Content to any country to which export or import is restricted under UAE law, that You are not a national of any such country, you are not a Denied Party listed on the UAE Denied Persons List, you are not a Special Designated National on the UAE Treasury Department's list of Specially Designated Nationals, and that the Content will not be used in the design, development or production of nuclear, chemical or biological weapons.

Back to top

Section 14. Controlling Law and Severability.

This Agreement and Your use of Jbcexpress.com is governed by and construed in accordance with the laws of the UAE and the State of Tennessee, excluding its conflict of law’s provisions. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or a portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible.
Back to top

Section 15. Terms of Carriage.

(i) Customer agrees that domestic and international carriage by JBC of any shipments tendered to JBC using online booking shall be in accordance with the terms, conditions and limitations of liability set out on the NONNEGOTIABLE Air Waybill, Label, Manifest, or Pick-Up Record (collectively "Shipping Documentation") and as appropriate any transportation agreement between Customer and JBC covering such shipment and in any applicable tariff, Service Guide or Standard Conditions of Carriage, copies of which are available upon request, and which are incorporated into this Agreement by reference. If there is a conflict between the Shipping Documentation and any such document then in effect or this Agreement, the transportation agreement, tariff, Service Guide, Standard Conditions of Carriage, or this Agreement will control, in that order of priority. Your use of online booking shall not alter Your responsibility for the preparation and accuracy of shipping documentation including import/export forms.

(ii) In the event Customer uses “Pick a shipment”  to process shipments tendered to JBC for delivery to locations outside the UAE or country of shipment origin, Customer will, at Customer's sole expense, assure that the terms and conditions of international carriage supplied by JBC from time to time (and which may be amended or modified from time to time at JBC's sole discretion) are placed on the Shipping Documentation as may be instructed by JBC, for all such international shipments. Customer will defend, indemnify and hold harmless JBC, its officers, directors, employees and agents from and against any and all losses, damages, claims and other items of cost and expense arising out of Customer's failure to apply the international carriage terms to the Shipping Documentation for such international shipments, including without limitation claims from the recipient of any shipment, and Customer's failure to follow JBC's instructions in regard to the placement of the terms on the Shipping Documentation for such international shipments.

(iii) Even though you placed the order through online, with relevant details, the shipping document to be filled thoroughly with all relevant information and shipping instructions. The execution of the shipment is purely depends on the information provide in the shipping document. If any contradiction is there in the data provide in online form and the shipping document, it’s the sole responsibility of the customer to change accordingly in order to ensure the shipment is executed as per the customer requirements.
 Back to top

Section 16. JBC Tracking Updates.

In addition to the Jbcexpress.com Terms of Use, the following additional terms and conditions govern the access and use of this tracking update subscription application to request tracking information updates ("Tracking Updates"). JBC authorizes you to request Tracking Updates for a shipment for which you are the shipper, recipient or third-party payor and you agree to only request Tracking Updates for a shipment for which you are the shipper, recipient, or third-party payor subject to these Terms and Conditions. You acknowledge and agree that Tracking Updates are the private property of JBC, are provided to you free of charge and that any use of Tracking Updates information is at your sole risk. Tracking Updates are provided "AS IS" and JBC disclaims all Warranties or conditions, Express or Implied.
 Back to top